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Joseph Wherton
BSc (Hons), PhD
Senior Researcher
I have a research background in psychology and human-computer interaction, focusing on the design, implementation and scaling up of technology and service innovations across health and social care. My research is strongly interdisciplinary, involving action research, narrative methods and participatory design to understand and address complex challenges to technology-supported change.
A major part of my work involves mixed-method case studies of remote digital care initiatives and programmes, including remote/video consultations and sensor-based monitoring. I currently lead a series of ethnographic and formative evaluation projects, including on the sustained adoption of home sensors in social care, as part of the NIHR-funded DECIDE (Digitally Enabled Care in Diverse Environments) programme, and recently led the national evaluation of the ‘Near Me’ video consultation programme in Scotland.
My previous research has also focused on the use of technologies to support older people and vulnerable groups, including people living with dementia, loneliness, restricted mobility and chronic illness.
Prior to joining the Nuffield Department of Primary Care Health Sciences, I conducted research at Queen Mary University of London (2011-2016) focusing on the co-production of telecare and telehealth solutions, and at Trinity College Dublin (2008-2011), working with Intel’s Digital Health Group on the design of medical technologies.
I currently lead the Dissertation Module for the Translational Health Sciences MSc, and undertake postgraduate teaching on ethnographic and participatory design methods. I also supervise DPhil and MSc projects on the study of health and social care innovations.
Recent publications
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Remote and digital services in UK general practice 2021-2023: the Remote by Default 2 longitudinal qualitative study synopsis.
Journal article
Greenhalgh T. et al, (2025), Health Soc Care Deliv Res, 13, 1 - 49
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Adopting and embedding home sensors in social care: findings from a mixed methods, rapid evaluation
Journal article
Wherton J. et al, (2025), NIHR Open Research, 5, 71 - 71
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After the disruptive innovation: How remote and digital services were embedded, blended and abandoned in UK general practice - longitudinal study.
Journal article
Greenhalgh T. et al, (2025), Health Soc Care Deliv Res, 1 - 37
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Technostress, technosuffering, and relational strain: a multi-method qualitative study of how remote and digital work affects staff in UK general practice
Journal article
Dakin FH. et al, (2025), British Journal of General Practice, 75, e211 - e221
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Challenges to quality in contemporary, hybrid general practice: a multi-site longitudinal case study
Journal article
Payne R. et al, (2025), British Journal of General Practice, 75, e1 - e11