Researchers in the Oxford Health Experience Institute are investigating how local providers and commissioners are making use of patient experience feedback. There is a great deal of excellent work undertaken at a local level that doesn’t always get shared, and that would be a huge benefit to other areas who want to do more with the information they have but perhaps don’t know where to start.
- How patient experience feedback / data is being used at the moment?
- What people are using it for and what they would like to gain from it?
- What would help people to make better use of patient experience feedback?
#PtExpChat - 13 Jan, 19:30 - 20:30 GMT