Remote-by-default care in the COVID-19 pandemic
Adressing the micro, meso and macro-level challenges of a radical new service model
This project will address the technological tools that GP surgeries use to interact with patients; the organisational and wider infrastructure changes that might be required to scale up and deliver better remote care; and what insights can be gleaned from this time of crisis that will help build a more resilient NHS. It consists of a mixed methods study with four work packages including RECAP early warning tool and four discrete case studies in primary care sites and policy impact.
Project lead: Professor Trish Greenhalgh
Research Group: IRIHS
Funding: Economic and Social Research Council