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Care navigation in social prescribing

Social prescribing connector schemes can support patients to engage in social prescribing activities. Those undertaking this role reflect the reality that before patients access local services/activities, they may need to be informed about them, motivated to consider them as an alternative to medical care, or helped with barriers to attending them.

The role can take several formats, as our research in this area has shown; all involve directing patients to groups, events or organisations, often in the voluntary/community sector, to help with problems that do not have a medical basis (e.g. housing issues, loneliness or low confidence). 'Link worker' is a title that NHS England uses for connector roles delivered by dedicated staff employed to spend time with patients; they will assess a person's needs and develop a plan with them to improve their health and well-being. Alternatively, 'care navigators' are often existing members of staff within a surgery (e.g. receptionists, practice manager); these individuals will signpost patients to available local groups, organisations or services that may help with their particular problem.

Our projects

We are conducting a programme of work on the topic of social prescribing connector roles. This includes a review of the current evidence base to support this intervention and to develop a better understanding of how this role is being operationalised in healthcare settings.

Our aims include answering the following:

  • What are the outcomes associated with social prescribing connector schemes in primary care?
  • Which are the mechanisms that produce these outcomes?
  • Under what conditions (context) are these mechanisms activated?

Read the paper: 
Current understanding and implementation of ‘care navigation’ across England: a cross-sectional study of NHS clinical commissioning groups 

We are working closely with service users and providers to help shape our work. Our outputs will be useful for those planning or providing social prescribing connector schemes, by generating information on how best to design, deliver or optimise a service to bring about desired outcomes.

> PPI steering group

 

Our team