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My connections

My connections

Susan Kirkpatrick

BSc (Hons), MA

Senior Researcher


I am a Senior Researcher with the Health Experiences Research Group (HERG). My research focuses on personal experiences of health and illness.  

The Health Experiences Research Group conducts qualitative research about patient experiences.  We publish some of our studies  on which is a health information website aimed at patients, their carers, family and friends, as well as health professionals.   

I have completed three projects for this website; on the experience of being diagnosed with a Minor stroke/TIA (transient ischaemic attack),  the experience of being diagnosed with asthma (to be published December 2014), and  about people's experiences of using or being prescribed antidepressant medication.   It is hoped that the results of these studies will have direct and indirect benefits for patients, carers and health care practitioners.  I have recently also completed an ESRC funded project using the healthtalk interview archive to build on our collection of 'trigger films' which are used as part of an experience based co-design process for service improvement and commisioning. Alongside this I have been working with colleagues at The University of Sheffield on a series of interviews with people about their experiences of nebuliser treatment for Cystic Fibrosis, which will is part of  the development of an intervention to improve adherence to nebulisers.  

I am excited to have recently joined the  INQUIRE (Improving NHS quality using internet ratings and experiences) project team which aims to explore how the NHS uses online feedback from patients and the public, and how this can be better used to improve the quality of services.  My role is to interview people who have used the internet to express their views about healthcare, as well as those who have read other people's comments.

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Recent Publications

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