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BACKGROUND: Pharmacy First, a national community pharmacy service, launched in January 2024 to improve access to primary care for patients with minor conditions facing backlogs caused by the COVID-19 pandemic. Pharmacies are required to share details about their consultations with general practices. AIM: To describe how and what clinical activity was recorded in general practice during the first year of the Pharmacy First service. DESIGN AND SETTING: With the approval of NHS England, we conducted a retrospective cohort study between 31 January 2024 and 30 January 2025 using OpenSAFELY-TPP, a secure platform for analysing pseudonymised GP records from practices using TPP software. METHOD: We described patient demographics, Pharmacy First consultation trends, and the clinical conditions and medications coded with the consultations. RESULTS: A total of 402,165 Pharmacy First consultations were recorded for 340,710 patients from a general population of 26,142,380 registered patients in OpenSAFELY-TPP. Acute pharyngitis (28.9%) and uncomplicated urinary tract infection (28%) were the most frequently recorded conditions. By January 2025, 36.3% of recorded Pharmacy First consultations had a clinical condition, medication, or both. Females, younger adults and those living in more deprived areas were observed more often in Pharmacy First records compared to the general population. CONCLUSION: Increasing recording of the Pharmacy First community pharmacy service was observed in general practice records during its first year, particularly among younger and more deprived populations. However, variation in structured recording of consultation details may limit evaluation.

More information Original publication

DOI

10.3399/BJGP.2025.0678

Type

Journal article

Publication Date

2026-07-02T00:00:00+00:00

Keywords

Pharmacy First, community pharmacy, general practice