Developmental Insights from Modelling the Digital Maturity of the Oxford-Royal College of General Practitioners (RCGP) Research and Surveillance Centre (RSC)
Okusi C., Kumarapeli P., Jamie G., Banik S., Sexton V., Haddad T., de Lusignan S.
The Oxford-RCGP Research and Surveillance Centre (RSC) is one of the largest health surveillance systems in Europe, using real-world primary care data to inform public health policy and clinical practice. As UK general practice has evolved digitally and the demand for strong information governance (IG) has increased, the RSC has expanded its technological capabilities. This paper applies a Digital Maturity Model (DMM) to assess the RSC's progress across five dimensions and ten key informatics and IG elements. The analysis highlights the RSC's strengths in meeting public health needs and identifies areas for improvement. This review identifies predictive analytics, cloud-based services, multi-dimensional modelling, and advanced visualisations as areas for future development.