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BACKGROUND: The scope of primary care makes knowledge management in this context very challenging, especially as access to information increases and the role of primary care within the NHS expands. OBJECTIVES: This paper reviews the literature on the information needs of primary care clinicians to enable evidence-based decision making. Drawing on the literature, and using a specific example of a clinical informaticist service, some lessons are drawn on the role of information professionals in facilitating evidence-based health care. METHODS: Literature review. Case study of clinical informaticist service. CONCLUSIONS: There are numerous barriers to clinicians engaging with evidence-based practice. However, providing evidence-based information to clinicians' questions in a user-friendly format has the potential to facilitate changes in practice. The successful implementation of information services requires attention to both academic and service dimensions, fostering closer working relationships between clinicians and information professionals.

Original publication




Journal article


Health Info Libr J

Publication Date





196 - 204


Attitude of Health Personnel, Attitude to Computers, Clinical Competence, Evidence-Based Medicine, Family Practice, Health Knowledge, Attitudes, Practice, Humans, Information Storage and Retrieval, Organizational Case Studies, United Kingdom