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Publications

After the disruptive innovation: How remote and digital services were embedded, blended and abandoned in UK general practice - longitudinal study.

Greenhalgh T. et al, (2025), Health Soc Care Deliv Res, 1 - 37

Navigating change and crisis: an ethnographic case study of the digitalisation of general practice work between 2020-2024

Dakin F., (2025)

Technostress, technosuffering, and relational strain: a multi-method qualitative study of how remote and digital work affects staff in UK general practice

Dakin FH. et al, (2025), British Journal of General Practice, 75, e211 - e221

Challenges to quality in contemporary, hybrid general practice: a multi-site longitudinal case study

Payne R. et al, (2025), British Journal of General Practice, 75, e1 - e11

Patient safety in remote primary care encounters: Multimethod qualitative study combining Safety i and Safety II analysis

Payne R. et al, (2024), BMJ Quality and Safety, 33, 573 - 586

Access and triage in contemporary general practice: A novel theory of digital candidacy

Dakin FH. et al, (2024), Social Science and Medicine, 349

Cross-sectional survey of sexual health professionals' experiences and perceptions of the 2022 mpox outbreak in the UK.

Hayes R. et al, (2024), BMJ Open, 14

The place of remote consultation in modern general practice

Payne R. and Dakin F., (2024), British Journal of General Practice, 74, 7 - 8

Supporting your support staff during crises: recommendations for practice leaders to develop a relational workplace

Dakin F. et al, (2023), BMJ Leader, 7

Why is safety in intrapartum electronic fetal monitoring so hard? A qualitative study combining human factors/ergonomics and social science analysis.

Lamé G. et al, (2023), BMJ Qual Saf

A qualitative study of the dynamics of access to remote antenatal care through the lens of candidacy

Hinton L. et al, (2023), Journal of Health Services Research and Policy

Remote care in UK general practice: baseline data on 11 case studies

Greenhalgh T. et al, (2022)

Quality framework for remote antenatal care: qualitative study with women, healthcare professionals and system-level stakeholders.

Hinton L. et al, (2022), BMJ Qual Saf

Creating equitable remote antenatal care: the importance of inclusion

HINTON L. et al, (2022)

Protocol: Remote care as the 'new normal'? Multi-site case study in UK general practice.

Greenhalgh T. et al, (2022), NIHR open research, 2

Protocol: Remote care as the ‘new normal’? Multi-site case study in UK general practice

Greenhalgh T. et al, (2022)

Remote care in UK general practice: baseline data on 11 case studies.

Greenhalgh T. et al, (2022), NIHR open research, 2

Remote care in UK general practice: baseline data on 11 case studies

Greenhalgh T. et al, (2022), NIHR Open Research, 2

Creating an equitable evidence base for quality and safety in remote antenatal care

Kuberska K. et al, (2020)