Experiential caring and the mobilisation of peerhood in group clinics
van Dael J. et al, (2025), Social Science and Medicine, 377
What are the unintended patient safety consequences of healthcare technologies? A qualitative study among patients, carers and healthcare providers
Abdelaziz S. et al, (2024), BMJ Open, 14
Working knowledge, uncertainty and ontological politics: An ethnography of UK long covid clinics
Greenhalgh T. et al, (2024), Sociology of Health and Illness, 46, 1881 - 1900
Patient safety in remote primary care encounters: Multimethod qualitative study combining Safety i and Safety II analysis
Payne R. et al, (2024), BMJ Quality and Safety, 33, 573 - 586
Use and impact of virtual primary care on quality and safety: The public's perspectives during the COVID-19 pandemic.
Neves AL. et al, (2024), J Telemed Telecare, 30, 393 - 401
Evaluating video and hybrid group consultations in general practice: mixed-methods, participatory study protocol (TOGETHER 2)
Papoutsi C. et al, (2024), NIHR Open Research, 4
Identifying benefits and concerns with using digital health services during COVID-19: Evidence from a hospital-based patient survey
Painter A. et al, (2023), Health Informatics Journal, 29
Do national policies for complaint handling in English hospitals support quality improvement? Lessons from a case study
van Dael J. et al, (2022), Journal of the Royal Society of Medicine, 115, 390 - 398
Patient-clinician communication research for 21st century health care.
van Dael J. et al, (2022), Br J Gen Pract, 72, 52 - 53
Getting the whole story: Integrating patient complaints and staff reports of unsafe care
Van Dael J. et al, (2022), Journal of Health Services Research and Policy, 27, 41 - 49
Public perceptions on data sharing: key insights from the UK and the USA
Ghafur S. et al, (2020), The Lancet Digital Health, 2, e444 - e446
Learning from complaints in healthcare: a realist review of academic literature, policy evidence and front-line insights.
van Dael J. et al, (2020), BMJ Qual Saf, 29, 684 - 695