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Contact information


jennifer.maclellan@phc.ox.ac.uk

Jennifer MacLellan

Qualitative/Mixed Methods Researcher

I am a nurse/midwife with a background in public health, humanitarian response and research delivery. In response to the debate around quality care in childbirth, my PhD explored vulnerability and identity negotiation in childbirth through narrative and dialogic analyses of online birth stories. This has led to spin off studies in perineal assessment and clinical decision-making among midwives. Using narrative and synthesis methods I have also looked at the experiences of peer support workers in health and their practice of critical resilience in the transition to an advanced care provider role.

The value of peer support models for improving client access, uptake and engagement with healthcare is well known. However, the impact of digital platforms on access, engagement and experience is less well documented. Within the MS & HERG group I am currently working on an ethnographic study of patient pathways and workforce implications of NHS 111 online.

My research interests include service user perspectives and health service quality improvement.

 

Recent publications

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