Research groups
Colleges
Teaching
Module Lead, Technological Innovation and Digital Health, MSc in Translational Health Sciences
Module Lead, Foundations in Digital Health, MSc in Applied Digital Health
Chrysanthi Papoutsi
BSc (Hons), MSc, DPhil (Oxon), FHEA
Associate Professor
Chrysanthi is co-director of the Interdisciplinary Research in Health Sciences (IRIHS) group where she leads a programme of work on the interdisciplinary study of digital health and innovation. This involves drawing on insights from medical sociology, organisational theory and science and technology studies, to understand how digital health innovations become introduced and embedded in complex organisational and personal settings.
Chrysanthi is also deputy director of the NIHR-funded DECIDE programme on the rapid evaluation of technology-enabled remote monitoring in health and care. Within DECIDE, she leads a mixed-methods evaluation of the NHS Health Check Online pilot, examining the development, implementation and use of this novel digital service (2024-2026). This builds on previous research on the role of the NHS App as the digital ‘front door’ to the NHS in England. Chrysanthi has also led research on remote group-based care, including the NIHR-funded Together 2 mixed-methods evaluation in general practice.
She is involved in global health research, such as NIHR-funded work on supporting information exchange for post-discharge care of vulnerable newborns in Kenya (HIGH-Q programme, 2020-24) and in a Wellcome Trust-funded programme on the future of service delivery and technology integration at First Referral Hospitals in Sub-Saharan Africa (AFRHiCARE, ongoing).
She teaches at postgraduate level, on topics related to sociotechnical innovation, implementation and evaluation, spread and scale-up of digital health, social theory, complexity and evidence synthesis. She also supervises DPhil, MSc and undergraduate projects on the social study of technology in healthcare.
Prior to joining the Nuffield Department of Primary Care Health Sciences, she held research and teaching positions at Imperial College London, the London School of Hygiene and Tropical Medicine and the Oxford Internet Institute.
Key publications
Qualitative evaluation of the implementation and national roll-out of the NHS App in England
Journal article
Reidy C. et al, (2025), BMC Medicine, 23
Experiential caring and the mobilisation of peerhood in group clinics
Journal article
van Dael J. et al, (2025), Social Science and Medicine, 377
Putting the social back into sociotechnical: Case studies of co-design in digital health
Journal article
Papoutsi C. et al, (2021), Journal of the American Medical Informatics Association, 28, 284 - 293
Spreading and scaling up innovation and improvement
Journal article
Greenhalgh T. and Papoutsi C., (2019), BMJ Online, 365
Studying complexity in health services research: Desperately seeking an overdue paradigm shift
Journal article
Greenhalgh T. and Papoutsi C., (2018), BMC Medicine, 16
Analysing the role of complexity in explaining the fortunes of technology programmes: Empirical application of the NASSS framework
Journal article
Greenhalgh T. et al, (2018), BMC Medicine, 16
Recent publications
Evaluating the national rollout of the NHS App in England using qualitative and quantitative methods
Journal article
Greaves F. et al, (2026), Health and Social Care Delivery Research, 14, 1 - 91
Qualitative evaluation of the implementation and national roll-out of the NHS App in England
Journal article
Reidy C. et al, (2025), BMC Medicine, 23
Preventing type 2 diabetes: a qualitative study exploring the complexity of health-related practices in people with prediabetes
Journal article
Barry E. et al, (2025), British Journal of General Practice the Journal of the Royal College of General Practitioners, 75, e739 - e748
Experiential caring and the mobilisation of peerhood in group clinics
Journal article
van Dael J. et al, (2025), Social Science and Medicine, 377
Postdischarge health information tools and information needs for mothers of vulnerable newborns in low- and middle-income countries: a scoping review
Journal article
Rababeh A. et al, (2025), BMJ open, 15