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The aim of the study is to analyse using data from the Royal College of General Practitioners (RCGP) Research and Surveillance Centre (RSC), the use of e-consultations (via Skype, Zoom, email, etc.) and telephone consultations versus face-to-face consultations (in the practice or at home) and compare their outcomes for patients with different characteristics in terms of prescriptions, referrals and admissions, before, during and after the COVID-19 pandemic

Project lead: Dr Catio Nicodemo

Funding: NIHR ARC Oxford & Thames Valley