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Joseph Wherton
BSc (Hons), PhD
Senior Researcher
I have a research background in psychology and human-computer interaction, focusing on the design, implementation and scaling up of technology and service innovations across health and social care. My research is strongly interdisciplinary, involving action research, narrative methods and participatory design to understand and address complex challenges to technology-supported change.
A major part of my work involves mixed-method case studies of remote digital care initiatives. I currently lead a series digital health and care projects, including the NIHR-funded study on Co-Evolving Proactive Telecare, and a rapid evaluation on the use of home sensors in social care as part of the DECIDE (Digitally Enabled Care in Diverse Environments) programme. I am also Co-Investigator on the Oxford Martin Programme on Equitable Allocation of Medicine, and recently led the national evaluation of the ‘Near Me’ video consultation programme in Scotland.
Prior to joining the Nuffield Department of Primary Care Health Sciences, I conducted research at Queen Mary University of London (2011-2016) focusing on the co-production of telecare and telehealth solutions, and at Trinity College Dublin (2008-2011), working with Intel’s Digital Health Group on the design of medical technologies.
I lead the Translational Health Sciences MSc Dissertation Module for the, and co-lead the MSc Applied Digital Health module on User-Focused Design and the Lifecycle of Digital Health Innovation. I also supervise DPhil and MSc projects on the study of health and social care innovations.
Recent publications
Choreographing Triage: Making Patient Requests 'Flow' Through Digitally Enabled Systems of Access and Decision-Making in NHS Primary Care.
Journal article
Brenman N. et al, (2026), Sociol Health Illn, 48
Remote and digital services in UK general practice 2021-2023: the Remote by Default 2 longitudinal qualitative study synopsis
Journal article
Greenhalgh T. et al, (2025), Health and Social Care Delivery Research, 13, 1 - 49
After the disruptive innovation: How remote and digital services were embedded, blended and abandoned in UK general practice - longitudinal study
Journal article
Greenhalgh T. et al, (2025), Health and Social Care Delivery Research, 13, 1 - 37
Technostress, technosuffering, and relational strain: a multi-method qualitative study of how remote and digital work affects staff in UK general practice
Journal article
Dakin FH. et al, (2025), British Journal of General Practice, 75, e211 - e221
Adopting and embedding home sensors in social care: findings from a mixed methods, rapid evaluation
Journal article
Wherton J. et al, (2025), Nihr Open Research, 5