Lucy Moore

I joined the department in 2019 with a background in health services research. I am currently working on the Cancer Research UK's (CRUK) ‘Test, Evidence, Transition’ programme which aims to accelerate the effective adoption of service innovations to improve access to bowel cancer surveillance, diagnosis and care. 

I have recently worked across several projects including a mixed method study to explore how occupational self-efficacy and job discrepancy affect social prescribing link workers’ experiences of and intention to leave their role and what can be done to support their retention. I led on data collection and analysis of the qualitative component of this study, employing interviews using photo elicitation to explore social prescribing link worker's experiences of their role.  I am also completing a paper on asthma management in general practice, based on research findings from the Remote by Default: The New Normal (RBD2) study funded by The National Institute of Health Research (NIHR). The aim of this study was to inform a more fit-for-purpose remote-by-default model supporting 12 general practices as researchers in residence,  across 3 nations over a two year period. I worked with two practices in Wales leading the cross cutting theme on quality and safety of care and long term condition management. 

My PhD, completed in 2012 at the University of Exeter Medical School, was an ethnographic study of the self-management of heart disease for older adults living in three contrasting practice areas in Southern England. Throughout my career I have lived abroad for short periods and worked in America, Canada and Norway and I have worked clinically and managerially in the UK and Boston, USA in cardiology, cardiothoracic, plastic surgery and trauma. I also have a background in theatre arts, vocal coaching and teaching Speech and Drama in inner London Schools.

As a postdoctoral researcher I have worked abroad at The University of Alberta, Canada and I collaborated on a research study of person-centred care with colleagues at The University of Gothenburg Centre for Person-Centred Care (GPCC) in Sweden. I have an interested in the delivery of healthcare services and the management of health and illness, particularly from the perspective of patients living in practice areas with high levels of deprivation and rural isolation. The rollout of technologies and remote consultations during the pandemic have increased my interest in how this may help or hinder access, health outcomes and self-management strategies for patients and professionals in primary and secondary care.