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DPhil Supervision

Sue is a medical sociologist with particular interest in how people use the internet in relation to their health. While specialising in qualitative research she also has an interest in mixed methods studies.

Sue Ziebland

Professor of Medical Sociology and Director of HERG

  • Director of HERG (Health Experiences Research Group)

Sue Ziebland is Professor of Medical Sociology and director of the Health Experiences Research Group, based in the Department of Primary Health Care. She is also a research fellow at Green Templeton College. in 2013 she was appointed as an NIHR Senior Investigator 

She tweets as  @sueziebland

Sue’s background is in medical sociology, with increasing focus on qualitative research approaches. Since completing her MSc in Social Research Methods Sue has worked as a researcher in the academic, NHS and voluntary sectors and has published over 130 papers and chapters in social science and health publications. Sue was invited (by Ann McPherson) to be involved in the DIPEx (now Healthtalk ) project when it was still at the kitchen table stage – back in 1999. She spent a considerable (and perhaps not surprising) amount of 1999 getting the projects through a national research ethics committee. Since then Sue has worked closely with colleagues in the research group, on the steering group and DIPEx charity to develop the methods used in the projects and raise funding for the research.

HERG specialise in qualitative methods of understanding health experiences and using the understanding for experience- based health information, clinical education and service improvements.

Sue’s other research interests include how the internet is changing health care, including through access to health information, through the opportunity to comment on services and how the web may be changing how patients consult with health care professionals (eg through email and video as alternatives to the face to face consultation). International work includes a comparative narrative interview study of help seeking and health system response in Sweden Denmark and England.

Sue edited (with Angela Coulter, Louise Locock and Joseph Calabrese ) 'Understanding and using health Experiences: improving patient care' which was  published by Oxford University Press in 2013. (£29.99 all good bookshops ...)

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Key Publications


Recent Publications

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